Returns & Refunds
30-day returns
We want you to love your order. You can return unopened, unused products in their original packaging within 30 days of delivery for a refund to your original payment method.
For hygiene reasons we can't accept opened skincare unless it arrived damaged or faulty.
Damaged or incorrect items
Email us within 7 days of delivery with your order number and a photo of the item. We'll send a replacement or refund at no cost to you.
How to return
- Email us with your order number and the item you'd like to return.
- We'll reply with return instructions.
- Once we receive and check the item, your refund is processed within 5–7 business days.
Return shipping is the customer's responsibility unless the item was faulty or incorrect.