Returns & Refunds

30-day returns

We want you to love your order. You can return unopened, unused products in their original packaging within 30 days of delivery for a refund to your original payment method.

For hygiene reasons we can't accept opened skincare unless it arrived damaged or faulty.

Damaged or incorrect items

Email us within 7 days of delivery with your order number and a photo of the item. We'll send a replacement or refund at no cost to you.

How to return

  1. Email us with your order number and the item you'd like to return.
  2. We'll reply with return instructions.
  3. Once we receive and check the item, your refund is processed within 5–7 business days.

Return shipping is the customer's responsibility unless the item was faulty or incorrect.